Question

User is not able to view action button. How this issue can be qualified? It is not at all an issue. It is a critical alignment issue, since user is not able to perform specific action. It is an affordance issue, which is trivial. It is a grouping issue and can be ignored

Answer 1

Sometimes users are unable to see the action button ,so this issue can be qualified by the following ways:-

• First of all the record type is assigned accordingly.
• The record type which is assigned ,is assigned to the users profile.
• The record type which is then assigned to the user is then changed.
• Then a new action is created where this record type will be available to the user.