Economy, asked by Shivanihani6333, 2 months ago

Utility of consumer management

Answers

Answered by bijo7979
2

Explanation:

In essence, CRM helps a business to recognise the value of its customers and to capitalise on improved customer relations. The better you understand your customers, the more responsive you can be to their needs. CRM can be achieved by: finding out about your customers' purchasing habits, opinions and preferences.

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