Verbal and Non-verbal are type of writing.
Answers
Answer:
Verbal communication refers to the use of words for communication purposes. It comprises both oral and written communication.
Nonverbal communication typically refers to hand and body movements, gestures, facial expressions, physical appearance, artifacts, space, etc.
Explanation:
Verbal and Non-Verbal Communication
Verbal and Non-Verbal Communication – With Examples
Communication can be broadly classified into two categories:
1. Verbal communication
ADVERTISEMENTS:
2. Nonverbal communication.
1. Verbal Communication:
Verbal communication refers to the use of words for communication purposes. It comprises both oral and written communication. Written communication channel includes executive memos, letters, company newsletters, e-mails, Web pages, bulletin board postings, manuals, and reports. Oral communication channel refers to telephonic conversations, face-to-face meetings, speeches and presentations, videoconferences, etc.
A common misconception held by many is that verbal communication is less ambiguous than nonverbal communication. This, however, is not the case. Words often have more than one meaning ascribed to them. Hence, they have different meanings in different context.
Verbal communication basically centers around the following:
ADVERTISEMENTS:
i. Familiar versus unfamiliar words
ii. Long versus short words
iii. Connotative versus denotative words
iv. Abstract versus concrete words
v. Politically incorrect language
vi. Profanity in language
vii. The lexiconic life cycle
viii. Word whiskers.
i. Familiar versus Unfamiliar Words:
ADVERTISEMENTS:
The cardinal rule of effective communication states – communicate to express, not to impress. The best way to achieve this is through the use of everyday words for constructing the message. Familiar words have clear meanings and are used in day-to-day conversations. However, we need to remember that the words that seem familiar to the sender need not be familiar to the receiver; hence, the choice of words is highly subjective.
Choosing words from everyday conversation ensures that the message reaches the receiver correctly and quickly. Hence, instead of using exultant, use happy. Similarly, prefer angry to livid Joy to euphoria, try to endeavor, do to perform, find out to ascertain, and gives to generates. This, however, is a general guideline and not a hard-and-fast rule. You are free to use unfamiliar and difficult words if they are more appropriate to the context of the message. It is important to remember not to overwork the more difficult words.
An interesting case in point is a letter sent to US President Franklin Roosevelt by the director of civil defense, which was to be forwarded to the Federal Works Agency.