w hat are call centre
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Answer:
A zone of cytoplasm containing one or two centrioles but devoid of other organelles; usually located near the nucleus of a cell. Synonym(s): cell center, central body, centrosome, cinocentrum, kinocentrum, microcentrum.
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Explanation:
A call centre is a department or an office in which incoming and outgoing telephone calls from both new and existing customers are handled by a team of advisors, otherwise known as agents.
It is traditional for companies of a larger size to have call centres for the purposes of:
- Offering customers support
- Handling their queries
- Carrying out telemarketing
- Conducting market research
- However, each of these functions has developed greatly in the past few years, which has led to the emergence of the contact centre.
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