ways in which manufacturers protect the consumers against exploitation
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a) Setting standards for goods and services provided by members of consumers
b) Enlightening members on the importance of providing customers with quality products
c) Receiving complaints from consumers and acting upon them.
d) Investigating reported cases of exploitation by member
e) Taking punitive action against members found to have exploited consumers
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Answer:
consumers are protected by an act called CONSUMER PROTECTION ACT it was implemented in 1986
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