Question

Webhelp is a fast paced environment and we need to adapt quickly when unforeseen challenges occur. Can you give an example of a time you have demonstrated adaptability and how you would do it in the role of Content Moderator?​

Answer 1

Having adaptability skills means you are open and willing to learn new things, take on new challenges and make adjustments to suit transitions in the workplace.

1. Be aware of changes in your environment.  
2. Develop a growth mindset.  
3. Set goals for yourself.  
4. Ask for feedback.

Learn to acknowledge and accept change.

e.g. when a team member quits , when clients modify their requirements, when they have to comply with a new company policy