What and how did Mr.Gessler tell about the big firms?
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Explanation:Mr. Gessler's complaint against big firms was that they got customers only because of advertising, and because of any quality work.
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Mr. gessler told that big firms don't sell good quality shoes and they advertise a lot, they don't care about their customers, they just do it all for their own profit and their shoes are very expensive and it doesn't last long.
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