Question

What are 2 new consumer right?​

Answer 1

Explanation:

Right to be heard

Right to Redress

Answer 2

Answer:

1. Right to file a complaint from anywhere

According to this new right, consumers can now file a complaint with the District Consumer Commission or State Consumer Commission from anywhere, home, office or while on a weekend trip. Presently, the consumers are required to file a case only at the place where the product was purchased or where the seller of the product has his registered office. The consumer affairs ministry will now frame rules for electronic filing of complaints and specify norms for paying the required fee digitally. This will reduce harassment of consumers to a great extent

2. Right to seek compensation under product liability

Any complainant can file a case against the manufacturer or seller of a product for any loss caused to the complainant on account of a defective product, which applies to all services. If there is a manufacturing defect or the product in question does not conform to the express warranty the manufacturer or the seller will be held liable. This provision brings e-commerce under its ambit.

Some other Rights are :

• Right to Safety
• Right to SafetyRight to be Informed
• Right to SafetyRight to be InformedRight to Choose
• Right to SafetyRight to be InformedRight to ChooseRight to be Heard
• Right to SafetyRight to be InformedRight to ChooseRight to be HeardRight to Seek redressa
• Right to SafetyRight to be InformedRight to ChooseRight to be HeardRight to Seek redressaRight to Consumer Education.