Question

What are all the various cost that customer incurs?

Answer 1

https://goo.gl/search/Whar+r+all+the+various+cost+that+consumer+incurs
2-9.2 Types of Switching Costs - USPS.com There are three common types of switching costs: Procedural — the loss of time and effort resulting from training, service interruptions, troubleshooting, transportation, etc. Financial — the loss of money, such as replacement.