what are consumer rights explain each one?
Answers
1. Right to safety:
Consumers have the right to be protected against the marketing of goods which are hazardous to life and health. Food additives and colours, dangerous toys, flammable fabrics, unsafe appliances are examples of such goods. Consumers are entitled to healthy and safe products.
2. Right to information:
It means the right to be informed about the quality, quantity, potency, purity, standard and the price of goods so as to protect the consumers against unfair trade practices.
3. Right to choose:
Consumers must have access to a variety of goods at competitive prices. Free competition and wide variety enable consumers to choose the best goods.
4. Right to be heard:
Consumers need to be assured that their interests will receive due consideration at appropriate forums.
The following are the rights of a consumer:
1. Right to safety: customers have the right to be defended against the purchasing of goods which are dangerous to life and well-being.
2. Right to information: the consumers have the right to information about the quality, prices and the quantity of the product.
3. Right to choose: Consumers in the marketplace are a kind of leader who has all the rights and power of money. Therefore, should have the options to chose among the best quality and prices.
4. Right to be heard: The consumers should not be worried about using their consumer rights to file a case against the fraud.
5. Right to education: they should be well-informed about their rights and remedies available to them.
6. Right to redressal: standing machinery should be provided to the customers against the unfair practices of shopkeepers.
7. Right to a healthy environment: the consumers have the right to live in a pollution free environment as it is a necessity to enhance the quality of life.