What Are Consumer Rights?Write All Features Of COPRA ?
Answers
Consumer rights are generally a reference to a body of law that pertains to things the producers of goods must do to protect customers from harm. These laws have come into existence through a series of legal disputes, and have been shaped by the results of those cases. In a few instances, some states have actually codified regulations that they refer to as “consumer rights” laws, but this is not yet the majority practice, and even these codifications may not cover all of the principles that are generally considered “consumer rights.”
The main features of the Consumer Protection Act (COPRA) are:
• The act provides speedy redressal to consumer complaints
• Promotes the rights of the consumers
• Applicable to all goods and services except the ones exempted by the central government
• Necessary penal and punitive provisions to ensure that law is implemented properly
• Filing of complaint by any consumer, or a society protecting the rights of the consumers
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