What are rhe provision mentioned in our construction with regard to equality among citizens
Answers
Following are the provision mentioned in our construction with regard to equality among citizens :
1) It enables Indian nationals to contribute to upgrade quality of customer service with its emphasis on meeting the needs of a diversity of customers and with the creativity with a knowledge of diversity.
2) stimulate and support of positive staff – customerservice user relationships that in turn can contribute to enhanced staff morale and engagement with the business.
3) stimulate a staff focus on the legislation and on good practice.
Further more it ensures:
1) compliance with the law
2) danger of costly discrimination-related legal cases is eliminated
3) helps you to carry out your public duty.
4) target your resources effectively.
5) identify the requirements and needs of service users.6)identify services that are working well and those which do not.