what are simple chatbots
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A chatbot is a software or computer program that simulates human conversation or "chatter" through text or voice interactions. Users in both business-to-consumer ( B2C) and business-to-business ( B2B) environments increasingly use chatbot virtual assistants to handle simple tasks.
Explanation: Depending on how the specific bots were programmed, we can divide them into two large groups: working according to pre-prepared commands (simple chatbot) and trained (smart or advanced chatbot). Simple chatbots work based on pre-written keywords that they understand.
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