what are the advantage and disadvantage of instant messaging
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I don't no this question
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Advantages:
Allows you to chat in 'real time' to other people who also have an IM client.
IM allows you to get on with other things and yet be in touch real time with connected friends and colleagues.
Useful for customer support contact instead of having to phone a support line.
Disadvantages:
As it is immediate, you have no time to reflect on the message you are sending, unlike an email where you can review the draft before sending.
In order to provide a free service, the IM providers send adverts and popup windows to each person. If you want to avoid this, you need to pay for a 'premium' service.
Unless you set up your IM client carefully, anyone can send you a message - not always a good thing.
HOPE IT HELPS...
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