Question

what are the advantage and disadvantage of the telephone mode of communication over face to face interaction ​

Answer 1

Answer:

Advantages

(1) Promotes constructive discussion between parties: 2-way communication enabling productive dialogue, (2) Body Language: Facial expression & demeanour visualised,

(3) Relationship building & promotion of trust: Forges relationships & message transparency),

(4) Clarity of message: reduced ambiguity

Disadvantages

(1) Logistical constraints: geographical challenges,

(2) Set up costs: venue hire & travel,

(3) Ineffectiveness on larger scale: lacks engagement and participation,

(4) Responding on Impulse: ineffective response