Question

What are the barriers for implementing tqm in an industry explain?

Answer 1

The major barriers to TQM success is cited as non inclusion of  management’s compensation to achieving quality goals and lack of training in areas such as group discussions, communication techniques, quality improvement skills, problem identification and problem-solving techniques. The other factor is inadequate resources to employ quality management.

 

Likewise, Adebanjo and Kehoe (1998), who studied TQM implementation in UK manufacturing organizations, identified quality problems as listed below:

Upper management does not insist on systematic measuring of customer satisfaction level and training programs.

Lack of training programs to enhance workers’ skills and involvement in quality improvement activities.

Organizations do not place enough importance on cases of goods returned nor relate such cases to customers.

Many organizations do not involve suppliers when making improvements to products and in general suppliers have difficulties in meeting the organizations’ requirements.

Insufficient teamwork facilitators and team building techniques such as Belbin are not employed.

Worker evaluation lacks a systematic approach and hence salary adjustments are not commensurate with job functions. Appreciation for contribution by workers is not apparent.