What are the benefits to staying loyal and not switching to another p?rovider
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Not only will loyal customers keep coming back themselves, they will spread brand awareness through word-of-mouth marketing. Happy customers are likely to tell friends and family about your business and your products, essentially advertising and spreading good graces on your behalf.
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Existing customer referrals help bring in new customers, making your loyal customers brand ambassadors of sorts. When loyal customers spend money with your brand, competitors lose out on potential revenue
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