What are the common reasons behind the communication problem?
Answers
Common Reason Behind Communication Problem:-
1. NOT TRULY LISTENING
When we are communicating with someone, we often are not committing our full attention. We might be looking at our phones, watching television, or even daydreaming about something else.
2. ASSUMING YOU KNOW THE MESSAGE BEFORE THE PERSON FINISHES
We’ve all done it. We’re listening to a friend speak, and we already assume we know what is going to be said before they finish their sentence. When we assume we know what the person will say, we miss what is actually being said. Honor the speaker by remaining openly curious and listening intently for the message rather than predicting what will be said.
3. INTERRUPTING THE SPEAKER
We’ve probably all interrupted another person midsentence once or twice. It can happen accidentally, or we may get so excited about what we want to say and fear we will forget our response if we don’t just go ahead and say it. Others may interrupt during arguments as a power move.
Whatever the intention, interrupting can make a person feel invalidated, as if what they have to say is unimportant. Have respect for the other person, and allow them to finish the message entirely before you respond.
4. USING “YOU” STATEMENTS INSTEAD OF “I” STATEMENTS
When we are discussing our feelings with another person, we need to own those feelings rather than place the responsibility on the other person. It can be easy to say, “You did this” or “You didn’t do that.”
When we use “I” statements, we take ownership of how we feel and are less likely to make the other person feel attacked. Instead of saying, “You didn’t call me back…” try saying, “I felt hurt when you didn’t return my call.”
5. LETTING YOUR EMOTIONS DICTATE YOUR RESPONSE
When we react emotionally, we are likely to say things we don’t mean. A good communicator allows emotions to sit for a while and then chooses to carefully respond rather than react.
Answer:
- Skills in listening
Rather than merely hearing what someone says, listening skills allow you to better comprehend or empathies with them. Throughout the organization, emphasize the significance of active listening.
- A lack of appreciation
A lack of general interest or motivation is frequently caused by poor communication with employees or management's treatment of them. Team members should be talked to and engaged with. Find out if there are any underlying issues that are affecting their performance.
- Unable to Completely Convey
Details might be lost, ignored, or misconstrued in an office dominated by text and email responses. It's not clear how to answer "yes" to a succession of questions in an email. When asked if you can review a document, responding "OK" does not answer the questions of where the document is stored, what type of review is needed, or when revisions must be returned.