What are the different dimensions of product quality?
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Product quality dimensions The eight product quality dimensions are: performance, features, reliability, conformance, durability, serviceability, aesthetics and perceived quality. Garvin's (1984; 1987) definitions for each of these dimensions appear in Table I.
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Performance, features, dependability, compliance, durability, serviceability, aesthetics, and perceived quality are the eight product quality dimensions.
What constitutes a good product?
- Product quality describes how well a product fulfills industry standards, satisfies client needs, and accomplishes its intended function.
- Businesses examine a number of important elements when assessing the quality of a product, including whether it solves a problem, functions effectively, or serves the needs of customers.
- A quality product is one that lives up to consumer expectations.
- Producers are aided in meeting these requirements by the eight quality dimensions.
- It is a technique for strategic management that may be applied as a framework to examine quality-related traits.
Good goods must have a strong value proposition, solve a real problem, be simple and easy to use, and get better and harder to part with each use. They should also be easy to understand by users.
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