What are the different forms of exploitation of consumers ? Explain consumer rights ?
(Please explain your answer)
Answers
Various forms of consumer exploitation include higher commodity prices beyond recommended costs, risk products, adulteration and sub-standard commodities. Other forms of exploitation include false claims about the product's attributes, breach of warranty and maintenance contract...Right to Safety
Means right to be protected against the marketing of goods and services, which are hazardous to life and property. The purchased goods and services availed of should not only meet their immediate needs, but also fulfil long term interests.
Before purchasing, consumers should insist on the quality of the products as well as on the guarantee of the products and services. They should preferably purchase quality marked products such as ISI,AGMARK, etc
Right to be Informed
Means right to be informed about the quality, quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices.
Consumer should insist on getting all the information about the product or service before making a choice or a decision. This will enable him to act wisely and responsibly and also enable him to desist from falling prey to high pressure selling techniques.
Right to Choose
Means right to be assured, wherever possible of access to variety of goods and services at competitive price. In case of monopolies, it means right to be assured of satisfactory quality and service at a fair price. It also includes right to basic goods and services. This is because unrestricted right of the minority to choose can mean a denial for the majority of its fair share. This right can be better exercised in a competitive market where a variety of goods are available at competitive prices
Right to be Heard
Means that consumer's interests will receive due consideration at appropriate forums. It also includes right to be represented in various forums formed to consider the consumer's welfare.
The Consumers should form non-political and non-commercial consumer organizations which can be given representation in various committees formed by the Government and other bodies in matters relating to consumers.
Right to Seek redressal
Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer.
Consumers must make complaint for their genuine grievances.Many a times their complaint may be of small value but its impact on the society as a whole may be very large. They can also take the help of consumer organisations in seeking redressal of their grievances.
Right to Consumer Education
Means the right to acquire the knowledge and skill to be an informed consumer throughout life.Ignorance of consumers, particularly of rural consumers, is mainly responsible for their exploitation. They should know their rights and must exercise them. Only then real consumer protection can be achieved with success.please mark it a brainlist ..
Answer:
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Explanation:
1. Right to Safety: A consumer has the right to be protected against the marketing of goods and delivery of services that are hazardous to life and property. Producers need to strictly follow the required safety rules and regulations.
2. Right to be informed: Consumers have the right to be informed about the goods and services they purchased. The whole information includes price, batch number, ingredients, date of manufacture, expiry date and the address of the manufacturer.
3. Right to choose: Any consumer who receives a service in whatever capacity, regardless of age, gender and nature of service, has the right to choose whether to continue to receive the service.
4. Right to seek Redressal: Consumers have the right to seek redressal against unfair trade practices and exploitation. If any damage is done to a consumer. He has the right to get compensation depending on the degree of damage.
5. Right to be heard: The consumer should be assured that complaints or grievances regarding a product or service will be considered.
6.Right to consumer education: A consumer can be protected against frouds only when he knows that there is a law dealing with such malpractices. He should be aware of the rights and the remedies available.