Business Studies, asked by Vvvvvv1375, 1 year ago

What are the dimensions in quality services?

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Answered by Nilayarora
1
The five dimensions of service quality measured by the SERVQUAL Instrument. The SERVQUAL Instrument measures the five Dimensions of Service Quality. These five dimensions are: tangibility, reliability, responsiveness, assurance and empathy
Answered by OOOIRKIOOO
0
The five dimensions of service quality measured by the SERVQUAL Instrument. The SERVQUAL Instrument measures the five Dimensions of Service Quality. These five dimensions are: tangibility, reliability, responsiveness, assurance and empathy
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