What are the essential differences between responsive and anticipatory services?
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Responsive services are those that are provided in response to requests for assistance in finding answers to specific questions. Anticipatory services are those that are offered in anticipation of demand. Most documentation and information services would fall under the latter group. Let us discuss these two functions.
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Responsive services are those that are provided in response to requests for assistance in finding answers to specific questions. Anticipatory services are those that are offered in anticipation of demand. Most documentation and information services would fall under the latter group.
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