What are the new coreection in the ministry of consumer affairs taking to make filing a complaint easy?
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If your insurer hasn't resolved your complaintwithin eight weeks, or has rejected it, you can take it to the Financial Ombudsman Service (FOS). FOS has the power to award up to £150,000 against an insurance company. Claim forms can be downloaded from the FOS website or you can call 0300 123 9123.
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