What are the new trends in retailing in present market?
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Hello dear ☺️
Here's the answer ⤵️
In 2018, shopping is about giving your customers an experience they’ll never forget. An experience where you immerse the customer in a world of convenience, choices, and easy-to-make decisions—and where your brand is ever-present.
Soon shopping channels will cease to exist. Instead consumers will expect a fully integrated brand experience wherever they choose to shop—without an impact on the level and quality of service they receive.
Sadly, most retailers have failed to invest in the technology needed to provide a consistent level of service across their various touchpoints. In a recent survey conducted by Internet Retailing, 53% of retailers admitted that there is a disconnect between the online and the in-store customer experience.
By using customer insight software, retailers can see how customers interact with their brand and integrate the customer experience across the channels.
Solutions like PureIntelligence not only let retailers track their customers’ behaviours both online and offline, but also allow them to pool their data in one place.
This single-customer view means brands can spot trends and opportunities which will help them deliver a seamless experience wherever people are.
Hope it is helpful to you ✌️
Here's the answer ⤵️
In 2018, shopping is about giving your customers an experience they’ll never forget. An experience where you immerse the customer in a world of convenience, choices, and easy-to-make decisions—and where your brand is ever-present.
Soon shopping channels will cease to exist. Instead consumers will expect a fully integrated brand experience wherever they choose to shop—without an impact on the level and quality of service they receive.
Sadly, most retailers have failed to invest in the technology needed to provide a consistent level of service across their various touchpoints. In a recent survey conducted by Internet Retailing, 53% of retailers admitted that there is a disconnect between the online and the in-store customer experience.
By using customer insight software, retailers can see how customers interact with their brand and integrate the customer experience across the channels.
Solutions like PureIntelligence not only let retailers track their customers’ behaviours both online and offline, but also allow them to pool their data in one place.
This single-customer view means brands can spot trends and opportunities which will help them deliver a seamless experience wherever people are.
Hope it is helpful to you ✌️
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