Question

What are the objectives of consumer awareness

Answer 1

Objectives of consumer awareness are -

1. Consumer awareness refers to providing complete knowledge about a particular product to potential customers.

2. The main objectives of consumer awareness are listed below-

a. To provide complete and adequate knowledge to the customer.

b. To prohibit the customers from taking any wrong decisions.

c. To analyze the suitability of the product with the particular buyers.

d. To interpret the needs of the customers more efficiently.

e. To achieve maximum satisfaction of the buyers and customers.

Answer 2

Answer:

The objectives of consumer awareness are basically some right that the buyer must know.

Explanation:

The objectives of consumer awareness are below:

1. RIGHT TO SECURITY: It means the correct to induce protection against the marketing of services and materials which are risk factors always and property. the things purchased and also the services received shouldn't only meet the immediate requirements but also the long-term interests should be fulfilled. Customers should emphasize the standard and guarantee of products and services before buying the merchandise. they ought to take priority over purchasing quality products.
2. RIGHT TO INFORMATION: Right to Information it means to bear in mind of the standard, power, quantity, accuracy, the worth of products, and standards, to safeguard the buyer against unfair trade practices. When having the knowledge on a product then you'll remember of whether the merchandise is sweet for you or not. So right to information may be a must among the target of consumer awareness.
3. RIGHT TO CHOOSE: It means to make sure the proper to achieve access to the varieties and services of the products at a competitive price, as far as possible. within the case of monopoly, it means the proper to induce satisfactory quality and assurance of services at an inexpensive cost. It also includes the correct to basic goods and services.
4. RIGHT TO BE HEARD: this suggests that appropriate interests are going to be considered within the appropriate forums on the interests of the purchasers. It also includes the proper of representation in various forums formed to contemplate consumer welfare.
5. RIGHT TO REDRESS GRIEVANCES: this suggests the proper to redress grievances against consumer exploitation or unfair trade practices. It also includes the correct to fair settlement of customer’s actual complaints. Consumers must register a complaint about their actual complaints.

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