Question

what are the points to kept in mind when bad news letter are drafted and sent?​

Answer 1

Answer:

Keep in mind these seven goals when delivering bad news in person or in writing: Be clear and concise to avoid being asked for additional clarification. Help the receiver understand and accept the news. Reduce the anxiety associated with the bad news as much as possible by expressing sympathy or empathy.

Explanation:

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Answer 2

Explanation:

what are the points to be kept in mind when bad new letter are drafted and sent?