Question

What are the principles and functions of business correspondence?

Answer 1

Consideration / Conversational (Your attitude)

Courtesy (Be courteous)

Clarity (Be clear)

Concreteness (Be convincing)

Correctness

Conciseness

Completeness

Answer 2

Business correspondence refers to communication in writing that occurs in commercial entities.

Principles of business correspondence

1. That you should be clear in your communication

2. Be courteous and polite

3. Your message should be complete and

4. Correct

5. Correspondence should be short and to the point and

6. Persuasive

Functions of business correspondence

1. Correspondence is used as evidence of transactions and also as

2. Reference material

3. It is also used to communicate with branches, customers in remote areas and the media in the form of press releases.