What are the requirements of the good product and how to acheive the customer satisfaction and how manufacturing is profitable?
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Develop Customer Service Communities.
Offer Proactive Customer Service.
Study Complaints and Compliments.
Treat Customers Like You Would Want to Be Treated.
Personalize.
Hold Daily Stand Up Meetings with your Team.
Provide Multichannel Support.
Slash Wait Times.
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Main requirements of good product -
- Product should optimum perform its main task .
- It must be easy to repair at low cost
- It must be reliable to use
- It must be durable
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