what are the rules to serve food and beverages in restaurant?
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General Service Rules
Handle silver flatware by the handle.
Handle clean chinaware by the edge.
Handle glassware at the stem or base.
Never place your thumb on the plates.
Always carry silverware, chinaware, linen, glassware on a clean tray when approaching guest table.
Never walk back to the kitchen empty-handed, take along dirty dishes.
Dishes should not be stacked too high on the trays.
Meal Service Rules
Always serve the ladies first.
Always serve guests from the right and clear tables from the right.
Before each course is served, removed soiled chinaware and replace with clean chinaware.
Complimentary starter (if available) is to be served to all guests after the food order is taken.
Chinaware and towels are to be changed throughout the meal.
Always change ashtrays when one cigarette stub is in it.
Beverage Service Rules
Always open wine bottles in front of the guest.
Leave the bottle (if white wine or champagne) in the ice bucket when opening.
Always display the label and repeat the name of the wine when presenting to guest.
All alcoholic drinks must be served with mixers and ice on the side.
When serving alcoholic drinks, request the guest to advise how much ice and mixer they would like.
Handle silver flatware by the handle.
Handle clean chinaware by the edge.
Handle glassware at the stem or base.
Never place your thumb on the plates.
Always carry silverware, chinaware, linen, glassware on a clean tray when approaching guest table.
Never walk back to the kitchen empty-handed, take along dirty dishes.
Dishes should not be stacked too high on the trays.
Meal Service Rules
Always serve the ladies first.
Always serve guests from the right and clear tables from the right.
Before each course is served, removed soiled chinaware and replace with clean chinaware.
Complimentary starter (if available) is to be served to all guests after the food order is taken.
Chinaware and towels are to be changed throughout the meal.
Always change ashtrays when one cigarette stub is in it.
Beverage Service Rules
Always open wine bottles in front of the guest.
Leave the bottle (if white wine or champagne) in the ice bucket when opening.
Always display the label and repeat the name of the wine when presenting to guest.
All alcoholic drinks must be served with mixers and ice on the side.
When serving alcoholic drinks, request the guest to advise how much ice and mixer they would like.
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