Question

what are The shortcomings of grievance redressal channels.​

Answer 1

Answer:

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Explanation:

Grievance redressal. ... While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively. Customers be always treated fairly • Grievances raised by customers are dealt with courtesy and on time. Bank will treat all grievances efficiently and fairly as they can damage the Bank's reputation and business if handled otherwise.

Three Types of Grievances

• Individual grievance. One person grieves that a management action has violated their rights under the collective agreement. ...
• Group grievance. A group grievance complains that management action has hurt a group of individuals in the same way. ...

• Policy or Union grievance.