What are the Six Consumer Rights?
Explain in points.
Answers
Answer:
1. The Right to Choose
From a consumers’ rights perspective, the right to choose means the right to choose from a variety of competitively priced products, rather than being subjected to monopolies.
2.The Right to Safety
While consumers have the responsibility to use products according to their safety instructions, they also have the right to be given clear, accurate instructions for safe use. Product manufacturers have what is known as product liability, or liability for any damages consumers suffer from unchecked safety hazards their products pose.
3. The Right to be Heard
The right to be heard means that consumers have the right to voice their grievances with faulty, defective and poorly marketed products without fear of recourse. For example, an individual who has a negative experience at an airport may write a review of the airport discussing her experience and post it online. If the customer’s claims are accurate, the airport’s management cannot take legal action against her.
4. The Right to Consumer Education
The right to consumer education is the consumer’s right to learn about his other rights, such as the right to redress and the right to be heard.
5. The Right to Redress
When a consumer is injured by a faulty product and files a product liability claim against the product’s manufacturer, the consumer is entitled to recover compensation for his damages if the court proves his claim was made in good faith. This means that he was, in fact, injured by a defect the manufacturer knew or should have known about.
6. The Right to be Informed
Among the identified consumer rights and responsibilities, the right to be informed underscores all the other rights. Consumers have the right to access information about the products and services marketed to her so she can make informed purchasing decisions. For example, an advertisement offering a promotional internet rate must include information about the length of the promotional period and the rate the customer will pay for the internet after the promotional period expires
Explanation:
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Answer:
Six consumer right have been defined in the bill, including the right to :1) be protect against marketing of goods and services which are hazardous to life and property.
2) be informed of quality , quantity,purity, standard and price of goods or services.