What are the steps for effective communication?
Answers
Answer:
STEPS FOR EFFECTIVE COMMUNICATION :
- Identify the desired outcome
- Choose the best mode of communication
- Consider your tone
- Identify potential barriers
- Check for understanding
- Ask for feedback
EXPLANATIONS :
1.Identify the desired outcome
Be clear on the message you wish to convey. What is the outcome you are trying to achieve? What is the take home message? Understanding the outcome you want helps you refine your communication by removing all the extraneous content of you message. Stick to the point. Less words means less chance for misunderstanding.
2. Choose the best mode of communication
Think about how the message is best delivered. Some things, particularly subjects of a delicate or confidential manner, are best delivered verbally in person. It might be performance feedback in a work context where someone could be sensitive to the information imparted. Often tone of voice can help deliver a challenging message is a constructive way. Verbal communication can also offer more chance of being understood accurately because any misconceptions can be cleared up at the time through two way discussion. At other times, written communication is more appropriate, such as legal communication.
3. Consider your tone
The tone in which you deliver the message is often more important than the message itself. Tone exists in both written and verbal communication. A harsh verbal tone will undermine a positive message. A gentle or cheery tone can take away the seriousness of a disciplinary message. So a mismatched tone can actually block the message from being understood. Tone is important in written communication too. A harsh written tone includes capital letters and bolded words as well as short, sharp sentences. If something is serious enough to be communicated in capital or bolded letters it may be better expressed in person. If you are looking for understanding, considering tone is vital to a constructive two way communication.
4. Identify potential barriers
A barrier in communication is anything that can potentially interfere with or alter the accurate delivery of the message. Barriers include:
- Biases
- Existing beliefs
- Cultural differences
- Accents and regional language variations
- Existing relationships
- Assumptions on both sides
- Defensiveness
- Stress
- Distorted perceptions
- Past interactions
- Self esteem
- Environmental distractions
- Timing of the conversation
- Information overload
There are many other barriers to communication and it’s in the speaker’s best interest to think ahead about any potential barriers that might stand in the way of relaying a genuine, authentic message clearly and accurately.
5. Check for understanding
Look for non-verbal cues in communication. Nodding, facial expression and body language need to be processed by both sides in order to understand if the message is being accurately received. Ask the listener to paraphrase what you have said and check for understanding. Look for inconsistencies or misunderstandings and address them immediately and clearly.
6. Ask for feedback
Listening is one of the most important art-forms in communication. With complicated or important messages, ask for feedback on what you have said and listen without interrupting. Finding out how what you have said has impacted on the other person can help you improve your messages for the future, as well as clear up further misunderstanding at the time.
I HOPE THIS WILL BE HELPFUL FOR YOU.
Effective communication involves several steps. Here are some key points to consider:
- Determine your purpose: Clearly define why you are communicating and what you hope to achieve.
- Identify your audience: Consider who you are communicating with and tailor your message to them.
- Choose the appropriate medium: Select the best channel for your message, based on your audience and your purpose.
- Prepare your message: Organize your thoughts and gather any necessary information or resources.
- Deliver your message: Use clear, concise language and be sure to actively listen to any feedback or questions.
- Follow up: After delivering your message, be open to any questions or concerns and be prepared to address them.
- Evaluate the communication: Reflect on the effectiveness of your communication and consider ways to improve in the future.
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