Question

what are the two main process in warranty management​

Answer 1

The warranty process flows through various after-sales services during its lifecycle. It involves a customer requesting a return, repair or replace- ment of a product, a goods receipt by the service center or manufacturer, and repair at the service center or manufacturer's site.

Answer 2

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The warranty process flows through various after-sales services during its lifecycle. It involves a customer requesting a return, repair or replace- ment of a product, a goods receipt by the service center or manufacturer, and repair at the service center or manufacturer's site.