Question

what are the ways in which citizens may express their grievance if they are not satisfied with the government or local civics body​

Answer 1

Answer:

1.1 Grievance Redress Mechanism is part and parcel of the machinery of any administration. No administration can claim to be accountable, responsive and user-friendly unless it has established an efficient and effective grievance redress mechanism. In fact, the grievance redress mechanism of an organization is the gauge to measure its efficiency and effectiveness as it provides important feedback on the working of the administration.

I.(A) STRUCTURE OF GRIEVANCE REDRESS MACHINERY AT APEX LEVEL

The grievances of public are received at various points in the Government of India .There are primarily two designated nodal agencies in the Central Government handling these grievances. These agencies are:-

(i) Department of Administrative Reforms and Public Grievances , Ministry of Personnel, Public Grievances and Pensions

(ii)Directorate of Public Grievances, Cabinet Secretariat

Answer 2

Answer:

1. By raising signature campaigns.

2. By organising rallies.

3. By raising awareness among the people.