What are typical benefits of chat bots for a buisness
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Chatbots act like a bridge between brands and customers, providing 24/7 interaction. They communicate like humans, but reduce human error and aren't affected by emotions. Performing routine tasks easily, chatbots enhance customer service. They can also provide customers with complete product details if needed.
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According to Chatbots Magazine, implementing virtual agents or chatbots can help businesses to save up to 30%. Chatbots give support and solve repetitive customer queries, freeing up service agents to handle more complex queries and provide better service to the customers.
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