Question

What can you say about this? . Explain
1. What are the strategies of the tourism and hospitality industry to maintain their customers and to gain new customers?

2..Is it critically important for hospitality organizations to measure how satisfied guests are with service quality and value? Or is it sometimes sufficient for organizations simply to offer the best service they can and hope for the best? Support your answer.

Note. Mark you brainliest if you answer this ;) tnx

Answer 1

Answer:

Is it critically important for hospitality organizations to measure how satisfied guests are with service quality and value? Or is it sometimes sufficient for organizations simply to offer the best service they can and hope for the best? Support your answer.