Question

What communication barrier must providers avoid, as described below?
Providers must not show , or the unwillingness to consider another person’s point of view.

Answer 1

Answer:

I'm confronting someone and originally wrote that they didn't care about something. That's what I believe. However I realize I'm asserting how they feel and being extreme; I can't know they didn't care.

I'm looking for a word that describes that sort of arguing style--that is, making an extreme and hostile assertion about something I do not know for a fact, and thereby assuming the worst of someone and/or not allowing for shades of gray--so I can express how I feel but acknowledge some room for their point of view.