What do you mean by communication skills explain their types with suitable example by brainly?
Answers
Communication is the process of communicating with each other. It means that the act of sharing our feelings, emotions and ideas to others is called communication.
Communication is of two types ;-
(i) Personal communication
(ii) Mass communication
Personal communication is a communication done between two people with the help of telephone,e-mail or messages .
Mass communication is the process of sharing ideas or feelings among a large number of people with the help of advertising on television or from newspapers.
The ability to convey information to another effectively and efficiently. Business managers with good verbal, non verbal and written communication skills help facilitate the sharing of information between people within a company for its commercial benefit.