What do you mean by online reservation? Explain advantage and disadvantage?
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which is done by internet .....
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ONLINE RESERVATION MEANS BOOKING THING THOUGH INTERNET OR ONLINE.
1. Your business is always available for reservations.
You're closed for the day. Does that mean clients have to wait until the next day to book a tee time?
Online booking systems mean your business is open 24 hours a day, seven days a week.
In other words, your customers can make a reservation whenever it fits into their schedule (without you or your employees having to be there). Over $450 billion was spent by consumers online in 2017, and that number will only go up. Additionally, studies have shown that immediate availability when shopping for products or services dramatically increases the number of purchases or appointments.
With online booking, you'll capture more of the people looking to schedule an appointment or tee time.
2. An online booking system will reduce no-shows.
Customers who made a financial commitment by booking their own reservations are more likely to show up, resulting in significantly fewer no-show tee times.
In the event a customer does need to cancel, their spot automatically becomes available again so someone else can book it.
3. Online booking means faster payments.
An online booking system can require customers to prepay for activities and golf rentals.
If you currently do not have an online tee sheet, you have to wait for players to show up before you can collect payment for events or tee times. An online booking systems allow you to capture that new revenue as soon as players schedule with your course.
4. Less phone time.
With an online booking system in place, all the info players need to schedule with your course is right on the screen; there is no need to call in to your course.
You spend more time managing your business and the customers in your store, and less time worrying about missed phone calls or phone tag.
5. You get valuable insight about your business.
Online booking systems come with a dashboard of analytics that help you quickly determine your most popular sellers. With at-a-glance data that is simple to understand, you're able to focus on creating offers your customers want the most–and grow your business by doing so.
Disadvantages of an Online Booking System
1. You need internet access.
Reliable internet access is required to check reservations and add bookings that are made over the phone. However, services like foreUPcan be run on mobile internet connections. Given the industry's transition to online tools, it's a good idea to invest in the best internet service possible for your region.
2. You need to be ready for an influx of new customers.
More and more people prefer doing business online these days, so web-based booking software is a great way to attract new customers.
If you're running a small operation and have no means of quickly hiring more staff members or expanding your resources, the unexpected growth can pose a challenge to your operations.
3. Not all online booking systems are created equal.
Choosing an online booking software that doesn't meet your needs can be a real detriment to your business. It's important to do your research upfront. Fortunately, a little bit of research now will save you immeasurable time & frustration in the future.
1. Your business is always available for reservations.
You're closed for the day. Does that mean clients have to wait until the next day to book a tee time?
Online booking systems mean your business is open 24 hours a day, seven days a week.
In other words, your customers can make a reservation whenever it fits into their schedule (without you or your employees having to be there). Over $450 billion was spent by consumers online in 2017, and that number will only go up. Additionally, studies have shown that immediate availability when shopping for products or services dramatically increases the number of purchases or appointments.
With online booking, you'll capture more of the people looking to schedule an appointment or tee time.
2. An online booking system will reduce no-shows.
Customers who made a financial commitment by booking their own reservations are more likely to show up, resulting in significantly fewer no-show tee times.
In the event a customer does need to cancel, their spot automatically becomes available again so someone else can book it.
3. Online booking means faster payments.
An online booking system can require customers to prepay for activities and golf rentals.
If you currently do not have an online tee sheet, you have to wait for players to show up before you can collect payment for events or tee times. An online booking systems allow you to capture that new revenue as soon as players schedule with your course.
4. Less phone time.
With an online booking system in place, all the info players need to schedule with your course is right on the screen; there is no need to call in to your course.
You spend more time managing your business and the customers in your store, and less time worrying about missed phone calls or phone tag.
5. You get valuable insight about your business.
Online booking systems come with a dashboard of analytics that help you quickly determine your most popular sellers. With at-a-glance data that is simple to understand, you're able to focus on creating offers your customers want the most–and grow your business by doing so.
Disadvantages of an Online Booking System
1. You need internet access.
Reliable internet access is required to check reservations and add bookings that are made over the phone. However, services like foreUPcan be run on mobile internet connections. Given the industry's transition to online tools, it's a good idea to invest in the best internet service possible for your region.
2. You need to be ready for an influx of new customers.
More and more people prefer doing business online these days, so web-based booking software is a great way to attract new customers.
If you're running a small operation and have no means of quickly hiring more staff members or expanding your resources, the unexpected growth can pose a challenge to your operations.
3. Not all online booking systems are created equal.
Choosing an online booking software that doesn't meet your needs can be a real detriment to your business. It's important to do your research upfront. Fortunately, a little bit of research now will save you immeasurable time & frustration in the future.
Sharmariyana:
Thanks sis
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