What do you mean by positive communication and Negatoatation? How do they help in conflict management? Describe
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Answer:
Positive communication is the ability to convey messages, even negative ones, in a positive manner. Positive communication is an important part of your communication skills and has a great impact on your career. A negotiation is a strategic discussion that resolves an issue in a way that both parties find acceptable.
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Positive communication and negotiation are part of the communication process which boosts motivation and helps in conflict resolution.
Explanation:
- Positive communication can be described as communication where the message has been properly delivered and the feedback has been received.
- Negotiation can be defined as a mutual agreement on multiple terms to create a favorable situation for all the parties.
- Positive communication, as well as negotiation, helps in conflict management. Negotiation helps in reducing the losses of other parties due to which there are fewer chances of conflicts.
- Positive communication helps in bringing clarity of message and thought which also helps in conflict resolution.
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