Question

What do you think is the biggest advantage of pair support?
A). Agents don't have to wait for own account to be created
B). Agents start learning on day 1 by solving real tickets in real time
C). Experienced agents get help on their tickets from new agents
D). There is no real advantage it's inefficient

Answer 1

Answer:

ᴄ). ᴇxᴘᴇʀɪᴇɴᴄᴇᴅ ᴀɢᴇɴᴛꜱ ɢᴇᴛ ʜᴇʟᴘ ᴏɴ ᴛʜᴇɪʀ ᴛɪᴄᴋᴇᴛꜱ ꜰʀᴏᴍ ɴᴇᴡ ᴀɢᴇɴᴛꜱ

Answer 2

C). Experienced agents get help on their tickets from new agents.

Hope it helps u !