What do you understand by service characteristics
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Explanation:
The defining characteristics of a service are: Intangibility: Services are intangible and do not have a physical existence. ... Heterogeneity/Variability: Given the very nature of services, each service offering is unique and cannot be exactly repeated even by the same service provider.
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The defining characteristics of a service are: Intangibility: Services are intangible and do not have a physical existence. ... Heterogeneity/Variability: Given the very nature of services, each service offering is unique and cannot be exactly repeated even by the same service provider.
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