Question

What do you understand by shopping experience? How would you justify the high costs of shopping malls in relation to shopping experience?​

Answer 1

Explanation:

You always feel something when you go shopping. You might, for example, feel excited, bored, surprised or confused, or like a person, a customer or a “number”, or feel that you're being served, ignored, understood or pressured, etc. In other words, retail companies always provide a certain “shopping experience”.