what factor led to the adoption of the CAQ system
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Reasons of adoption of COQ system Competition :
In the late 70's, international competition led to focus on quality improvement. Their customer HP publicized a study that product of HP's best American suppliers to be inferior to HP's worst Japanese suppliers.
Quality control ii essential for Tl's long-term competitive success. Customer satisfaction :
Improving quality is considered by many to be the best way to enhance customer satisfaction.
Cost saving and improve productivity.
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