Question

what is bpo and kpo. explain it

Answer 1

Heya user!

➡️BPO( business process outsourcing)refers to obtaining some services from outside the organisation in order to run the business successfully and in course effective manner.

➡️KPO( knowledge process outsourcing )
refers to obtaining high and knowledge work from outside the organisation in order to run the business successfully and in cost effective manner .

Hope this help you sisy :)

Answer 2

Here is your answer dear :----


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BPO => Business Process Outsourcing or BPO is the contracting of non primary business activities and functions
to a third party provider. It includes payroll services,accounting and customer call relations.BPO is also called Information Technology Enabled Services(ITES).

KPO => Knowledge Process Outsourcing or KPO is a subset of BPO. KPO involves Outsourcing of core functions which may not give cost benefit to the parent company but surely helps in value addition.

Hope it will help you much.
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