Question

what is building rapport?​

Answer 1

Answer:

You build rapport when you develop mutual trust, friendship and affinity with someone. Building rapport can be incredibly beneficial to your career – it helps you to establish good interpersonal relationships, and this can open many doors for you

Answer 2

Answer:

Rapport establishes trust between you and your client. The more you get to know your client, and the more they get to know you, the easier the process. They can trust that you will find the best home for them or that you will find their house the best buyer, and you can trust them to listen to your ideas and advice.

Rapport can be built by showing a personal interest in the customer. For example, if a customer says they have been in hospital, ask them how the recovery is going. If you were speaking to somebody face-to-face and they said that they had just come out of hospital, it would be courteous to check how they are.

Hope it helps :)