Question

What is business process in sap how many business process can we define in sap fico?

Answer 1

Technical aspects, of course, also matter in the customer experience. You need to make sure your clients have easy access to support when it is needed. They will highly appreciate the convenience.

How can you ensure easy access to support? Put yourself into your clients’ shoes and browse your website. See if you can find the contact options on your website and all of them are working and your agents are responding. Taking care of the technical side of it is not so difficult, but it also takes some time and dedication.