what is call Centre what is you understand by bop
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Business process outsourcing is the act of outsourcing some aspect of your business's operations to a third-party vendor or service provider. A BPO call center is a team of outsourced agents who handle incoming and outgoing customer calls for other businesses.
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A BPO call center is a team of outsourced agents who handle incoming and outgoing customer calls for other businesses.
If your business doesn’t have the bandwidth to adequately handle all your inbound and outbound calls, you may want to consider outsourcing. Read on to learn how a BPO call center can step in and provide excellent support.
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