What is centralized public grievance redress and monitoring system (cpgrams)?
Answers
Answered by
0
Public Grievances Redressal is one of the flagship initiatives for the reformation in governance started by Central government through addressing the grievances of general public. It was created in June 2007 by DARPG.
Answered by
0
CPGRAMS is a web-based software made to address all Grievances received from the public related to all Ministry / Department / Organization of Central / State governments. The complaint is received and forwarded to the concerned. This software is used by Department for acting and monitoring and reviews the status of pending grievances. Public can also track the status. Grievance are to be resolved within 60 days. This is accessible at pgportal.gov.in
Similar questions