What Is Communication?Explain It'S Positive And Negative Impact
Answers
Answer:
Communication is simply the act of transferring information from one place, person or group to another.
Positive Impact :
1. Speed and Efficiency - Being able to reach customers, co-workers and vendors quickly helps improve the efficiency of any business operation.
2. Communication Log - Technology has made it easy to keep extended communication logs. Emails and texts are easily tracked to confirm what was discussed in previous correspondence. Even phone conversations can be recorded and logged in digital formats through customer retention management software.
3. Mobile Workers - Technology has transformed the workforce into a mobile workforce. This means that people can work from home or from anywhere in the world, and can collaborate with team members via cell phones, internet resources or video conferencing.
Negative Impacts :
1. Lack of Relationship Building - Technology has reduced the amount of face-to-face interaction or the number of actual telephone conversations that people have. Relationships are built when a business knows its customer and discovers opportunities to serve them more effectively through personal interactions.
2. Informal Communication - Traditional written correspondence such as letters via postal mail is usually more professional in format and tone, while email and texting can show a lower standard of professionalism. This can become a problem if clients feel that the informal nature is a reflection of actual capability.
3. Confidence - People who always communicate through Internet to others, they lose their confidence in talking with their friends, teachers.
###hopeithelps...
- Communication- it is a way in which we can talk to others.
- positive impact - we can talk to others if they are far away.
- negative impact- it's is good but one thing to understand is that anything excess is not good for anyone.